Telecontact started in 1999 among first outsourcing call centers in Russia, now we have 19 years of expertise in the field of contact centers. We are the largest outsourcing contact center in the country and the most popular call center among the market participants (Source: ).
Experience of massive and complex projects for leading international companies.
Customer support in Russian, English, Ukrainian, Kazakh, Uzbek, Tadzhik, Kirghiz languages.
Maximum business steadiness:
Technical: 20 geographically allocated call center sites.
Commercial: none of the clients makes more than 15% of the overall revenue.
Award-winning solutions (awards of the Global Association for Contact Center Best Practices & Networking «ContactCenterWorld»), patented technologies, unique expertise.
