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Telecontact Ukraine the professional BPO Company took part in the international competition «ContactCenterWorld» hosted by the Global Association for Contact Center Best Practices & Networking. Ukrainian site of Telecontact located in Zhitomir won the Silver Medal in the category of Best Contact Center — Large Outsourced.
This is the most significant award in contact center world — like a Michelin stars for excellence in restaurant business. This award means the highest quality and the best service!
This award can’t be bought or rented. It can only be earned — by high skill, hard work, efficient organization of the business. And it’s easy to lose — you only lose the compliance with recognized standards of quality.
Michelin stars prove that you meet the main conditions: freshness of the initial products, the quality of created dishes at the time of their preparation. And the third — everything has to be tasty.
The Medal of Best Contact Center proves that our contact center matches 3 main conditions: right processes, effective technology, productive and motivated team. And the main condition — the result on each step should always be equally perfect: in quality assurance, work force management, technical support and daily performance. And the perfection should be constant day by day, but only on holydays.
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The Michelin star guarantees that the cuisine, wine, decor, service and the bill (!) will be on the exceptional level. The single feature that differentiates Telecontact Ukraine from a Michelin starred restaurant is the reasonable price.
Enjoy your business, as we do!
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